Refund policy

At Loyal Kart, we want you to be satisfied with your purchase. Please read our policy below.

We accept returns only for products that are damaged, defective, or incorrectly delivered.

To request a return, contact us within 48 hours of delivery with:

-Your order number
-Clear photos/videos of the product and packaging
-A brief description of the issue

Products that have been used, opened, or damaged after delivery are generally not eligible for return or refund.

Once the returned product is received and inspected, we will notify you about the approval of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days.